Our Terms Of Use

Acceptance of terms

This is an electronically generated document that doesn’t requires any physical or digital signature for its authenticity. Users of this website are thus requested to read the following terms very carefully. These terms have a bearing on your legal rights and duties. By transacting with us or by accessing our website, you agree to be bound by the given terms and conditions. If you don’t agree to all or any of the clauses of this policy, you should refrain yourself from using or transacting with this website. Your usage of our services is akin to acceptance of this policy and has the same effect as if you had actually physically signed an agreement. Please note that Satcap India Pvt Ltd Marketing (a Sole Proprietorship Firm) is the registered owner of the domain kambalwala.com with its registered office located at _______________ Ludhiyana, Punjab. Following terms of use have been written in compliance of Rule 3(1) of the Information Technology (Intermediary Guidelines) Rules, 2011 made by the Central Government of India under clause (zg) of sub-section (2) of section 87 read with sub section (2) of section 79 of the Information Technology Act, 2000.

Statutory Compliance Clause

By availing our services offered through this website, you confirm and undertake that you will not host, display, upload, modify, publish, transmit, update or share any information that: o Belongs to any other person and to which you don’t have any right over. o Is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever. o Is harmful or inappropriate for minors in any manner whatsoever. o Violates/infringes anyone else’s patent, trademark, copyright or any other proprietary right therein. o Violates any law for the time being in force in India. o Is misleading or deceptive in terms of origin of the message or communicates any information that is grossly offensive or misleading in nature. o Impersonates other person. o Contains software viruses, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource or facilitates spamming or transmission of junk e-mails. o Threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting to any other nation. Any person becoming aware of information or content that falls within the aforesaid list prohibiting specified activities can notify us either by mailing us at care@kambalwala.com or by contacting us at: _______________. If the information is found to have merit, we’ll take all necessary steps to disable access to such information.

Minor Clause

Pleased note that the services offered by Satcap India Pvt Ltd through this website are not meant for minors. Minors are thus advised not to create their profiles on the website portal. Satcap India Pvt Ltd reserves its right to delete accounts of such individuals. For the purpose of this policy, definition of ‘Minor’ stands for a person who has not completed 18 years of age, as implied from the Indian Majority Act, 1875. Parents or Legal Guardians, nevertheless, are allowed to transact with us on behalf of the minor. Only persons (both natural as well as artificial) who are competent to form legally binding contracts under the Indian Contract Act, 1872 are allowed to use this website for transacting with us. We reserve the right to terminate your account in case of incompetency and will not be liable for any repercussion that you may suffer as a result thereof.

Third Party Links:

Please note that Satcap India Pvt Ltd doesn’t takes responsibility for non-satisfactory or deficiency in services of the third party websites which are linked to, or to which users are automatically directed from kambalwala.com. (For instance, third party payment portals, social networking websites, etc.) The manner of usage of such websites is not covered by these terms and the users are thus requested to go through the terms of such third party website(s) before transacting through them.

Public Policy Clause

Public Policy norms are a set of principles (sometimes written) that form the very basis on which social laws of a particular society or a given territory are based. Users are instructed not to use this website forum for any activity that runs contrary to the public policy norms of any section of the society. Appropriate action will be taken against any person whose acts are found contrary to this clause.

Commercial Usage Clause

Please note that none of the aforesaid clauses written in this policy are to be interpreted in a manner to facilitate commercial usage of the information displayed on this website portal. Any unauthorized activity directed towards accruing commercial benefits with the help of information available on this website shall entail legal consequences.

Profanity Policy:

We strongly condemn usage of a language that is malicious or defamatory or is sexually offensive or is likely to harm ethical or cultural values of any particular segment of the society. Users are thus requested not to post content that includes writing/posting feedbacks that fall within the ambit of any of the specified categories. The clause is applicable to the communications that will be made between the customer and us. Satcap India Pvt Ltd reserves its right to suspend the account of such individuals.

Limitation Clause:

Satcap India Pvt Ltd shall not be responsible for inconvenience caused as a result of lethargic attitude of the shipping service provider, or for ordering goods that has been out of stock, or because of unavailability of the item. Satcap India Pvt Ltd won’t be responsible for indemnifying any customer for purchasing a product on the basis of information provided by the other user. Users of the website are thus advised to be careful and use their wisdom while purchasing any product from us. Satcap India Pvt Ltd does not guarantees that the information mentioned on the website about the goods is absolutely true in nature. There is a probability that the goods may not exactly replicate the kind of display exhibited on the website, or due to some technical error, displays incorrect information. You are thus requested to notify us about the same. For more information, see our . If the goods are ordered by any person located outside India, where we don’t have any authorized agent, the responsibility of collecting such goods and for paying import duties shall be of the buyer himself. Satcap India Pvt Ltd does not warrant that the links and information made available on the websites or the communications made by us will be free of viruses or similar elements.

Prohibition Clause:

Satcap India Pvt Ltd reserves its rights to take necessary action(s) against persons that make efforts to subvert the website’s navigational structure by hacking into its database to obtain any internal information about our business practices that is not available for public access. Users are also strictly prohibited to make attempts to test the vulnerability of the website by using unfair means to disproportionately put load on the website’s infrastructure. You also undertake not to use the Website or any content displayed therein for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or any other activity which infringes the rights of and/or others.

Copyright Clause:

Satcap India Pvt Ltd reserves exclusive rights over the literary and artistic content displayed on this website. Images, logos, literary content and the designs printed on the articles is the sole property of Satcap India Pvt Ltd and is protected by the Copyright Act of India. Any activity directed towards appropriation of such assets without taking a prior authorization from Satcap India Pvt Ltd would be considered an act of infringement and shall entail legal consequences.

Trademark Clause:

Please note that the wordmarks used with the products and the logo ‘kambalwala.com’ is exclusively owned by Satcap India Pvt Ltd. Any unauthorized use of such trademark in connection with any other similar or dissimilar goods or services would amount to the violation of our rights therein and shall entail legal consequences.

Warranty Disclaimer Clause::

Goods displayed on the website are being offered on an “as is” basis without any express or implied warranty. You agree that Satcap India Pvt Ltd has no liability to repair or replace the goods once they have been purchased by the customer. Return of the faulty goods is covered by our Return Policy which is subject to certain terms and conditions.

Indemnification Clause:

You agree to indemnify and hold harmless Satcap India Pvt Ltd, its officers, directors, employees, agents and suppliers from all losses that will include litigation expenses also (if required) accruing due to violation of these terms or due to any wrongful conduct by you or by any other person accessing your account from any location in the world.

Loss of Goods:

Satcap India Pvt Ltd won’t be liable for any loss that is incurred by the buyer as a result of loss or destruction of the goods in the course of its shipment. We exercise no control over the item once it’s shipped to the buyer for its possession lies with the shipping/courier agency through which it is sent. Users are thus requested to approach the shipping agency for assistance in such a scenario. We’ll be more than happy to share details regarding the shipping agency if such need arises.

Fictitious Identity Clause:

Impersonating yourself as another person or using a fictitious identity for the purpose of posting comments/reviews or for ordering goods from our website is an offence. Satcap India Pvt Ltd strictly condemns such activities and pledges to assist prosecutors in whatever manner possible to deter such acts in future.

Payment Clause:

Satcap India Pvt Ltd does not assumes any liability in case of any loss arising out of malfunctioning of the third party payment portal or any payment issue arising as a result of the usage of such portal while making the payment. Users are requested to contact the representatives of the concerned portal for redress. As far as cash on delivery is concerned, kindly refer to clause 14 of this policy.

Applicable Law:

These terms shall remain subject to the relevant laws in force in India. The place of jurisdiction shall be Chandigarh. Satcap India Pvt Ltd reserves its right to immediately terminate, without prior intimation, the access or usage rights of users to the website in case of non-compliance with any of the clauses of this user agreement policy or these terms of use. Please Note that the aforesaid terms are independent in nature. Illegality or ineffectiveness of any one or more of these terms shall not have any detrimental effect on the legality of the remaining terms. We’ll make efforts to resolve all the disputes through Arbitration. The arbitration for such purposes shall be chosen and appointed by Satcap India Pvt Ltd. Satcap India Pvt Ltd reserves its right to immediately terminate the access or usage rights of those users who fail to comply with the terms of this privacy policy. THESE TERMS MAY BE UPDATED AT ANY TIME WITHOUT PRIOR NOTICE AND EACH TIME A USER ACCESSES THE WEBSITE, THE NEW POLICY WILL GOVERN ITS USAGE, THAT WILL BECOME EFFECTIVE UPON POSTING. Please note that your usage of our services is not solely governed by these terms only. You are thus requested to refer to our Returns Policy and Privacy Policy also. In case of any query or doubts with respect to our Terms of Use, please feel free to contact us at: info@satcapindia.com

Shipping Policy:

We process orders as soon as they are received, typically somewhere between 0-5 business days. If there are any reasons for us not being able to process your order, we will get in touch accordingly.

We offer Pan India FREE SHIPPING on all our products.

Title and risk of loss for all products ordered by you shall pass on to you upon shipment to the shipping carrier.

Processing the order normally takes 2-4 business days and then Shipping normally takes 4-7 business days.

We do not ship backorders. We aim to keep every item on our website in stock. If there is an item which you purchase and then we realize this item is not available, we will promptly inform you within 2 business days of your purchase and fully refund your money for the out of stock item.

We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders. We cannot ship to Post Office Box addresses and take no responsibility for non-delivery of orders in case the delivery address includes P. O. Box details in any part or form.

We will attempt delivery 3 times at the delivery address specified by you in the order, before we contact you that your package is not deliverable. You can track the package through the Order Tracking facility. In case the customer is not reachable or does not accept delivery of products in these attempts, we reserve the right to cancel the order(s) at our discretion.

If you have any questions pertaining to shipping, please get in touch by email at info@satcapindia.com.